Meet The Team

Erica Walter

ITG Basement Systems

Title: Office Manager

Hometown: PA

Erica Walter from ITG Basement Systems

Erica joined the ITG Team to set appointments, help with marketing, and manage the phone room. In her spare time she enjoys being a volunteer firefighter and spending time with her son.

Customer Reviews
About Me
  • By Jim M.
    N. Cambria, PA

    "Dave was the best, explained everything and no high pressure"

    Customer Review

    By Jim M.
    N. Cambria, PA

    Dave was the best, explained everything and no high pressure

  • By Daniel H.
    Whitehall, PA

    "Very professional and efficient."

    Customer Review

    By Daniel H.
    Whitehall, PA

    Very professional and efficient.

  • By Charles F.
    Mountaintop, PA

    "Very informative. No false or inflated expectations, was a pleasure to deal with."

    Customer Review

    By Charles F.
    Mountaintop, PA

    Very informative. No false or inflated expectations, was a pleasure to deal with.

  • By Carla T.
    Pittston, PA

    "I would like to talk to someone about the remodeling I am about to undertake. Mark did explain everything to use as far as what..."

    Customer Review

    By Carla T.
    Pittston, PA

    I would like to talk to someone about the remodeling I am about to undertake. Mark did explain everything to use as far as what the contractor can or cannot do, but I failed to mention to him we are installing an exit door, and have some questions about the installation. Please have Mark or someone call me to discuss.

  • By Arthur W.
    Wyalusing, PA

    "I kept all your information and was going to call and have my sump pump serviced. I pulled out your information from my file to..."

    Customer Review

    By Arthur W.
    Wyalusing, PA

    I kept all your information and was going to call and have my sump pump serviced. I pulled out your information from my file to call you and came across the Sani Dry system. Decided to check it out. Erica was great helping me out.

Testimonials
from customers I've helped!
  • "Tech showed............" Read Full Testimonial

    Mark R. of New Oxford, PA

    Customer Testimonial

              Tech showed up on time-GREAT JOB!!!!
    Mark R.
    New Oxford, PA
  • "Professional, courteous and answered all of my questions." Read Full Testimonial

    Dudley F. of York, PA

    Customer Testimonial

              Professional, courteous and answered all of my questions.
    Dudley F.
    York, PA
  • "Did a.........." Read Full Testimonial

    Carl N. of Shermans Dale, PA

    Customer Testimonial

              Did a great job!!!! Thank you!
    Carl N.
    Shermans Dale, PA
  • "Crew did........" Read Full Testimonial

    Greg & Rachel S. of Harrisburg, PA

    Customer Testimonial

              Crew did great work and was very helpful and courteous!
    Greg & Rachel S.
    Harrisburg, PA
  • "Excellent.........." Read Full Testimonial

    Steve & Sarah A. of Lancaster, PA

    Customer Testimonial

              Excellent service. Very professional.
    Steve & Sarah A.
    Lancaster, PA
  • "Even though your product was..........." Read Full Testimonial

    Phil L. of Millersburg, PA

    Customer Testimonial

              Even though your product was more expensive than the other alternatives I was looking at, Erica was able to sell me on the benefits of this surperior system. Very Happy
    Phil L.
    Millersburg, PA
  • "Great experience, installation crew listened to my concerns and performed admirably." Read Full Testimonial

    Christopher M. of Wyomissing, PA

    Customer Testimonial

              Erica was great and reworked several quotes for me. Also did a great job answering the many follow-up questions I had for her. Great experience, installation crew listened to my concerns and performed admirably. I believe your products made the biggest difference. I spent a lot of time online looking at sump pumps and radon systems and hands down the presentation and product design was far better.
    Christopher M.
    Wyomissing, PA
  • "Brian explained..........." Read Full Testimonial

    Frank F. of Northumberland, PA

    Customer Testimonial

              Brian explained the process before the crew started. Crew left the basement very clean.
    Frank F.
    Northumberland, PA
  • "Arrived on........" Read Full Testimonial

    Lina G. of Macungie, PA

    Customer Testimonial

              Arrived on time, courteous, professional and knowledgeable. They were great!
    Lina G.
    Macungie, PA
  • "Nice person, was able to work with my difficult schedule to get this job done." Read Full Testimonial

    Rolf B. of Allentown, PA

    Customer Testimonial

              Nice person, was able to work with my difficult schedule to get this job done.
    Rolf B.
    Allentown, PA
Before and after photos from jobs I've worked on:
  • Everlast Window Installation in Breinigsville, PA
    Before
    Everlast Window Installation in Breinigsville, PA
    After

    Everlast Window Installation in Breinigsville, PA

    This homeowner decided she needed to lighten and brighten up her basement. She chose to have our Everlast Egress Window installed. Our windows will never rot, rust, decay or need paint.

  • Slab Piers stabilize Sun Room in Dallas, PA
    Before
    Slab Piers stabilize Sun Room in Dallas, PA
    After

    Slab Piers stabilize Sun Room in Dallas, PA

    The owners of this home in Dallas, PA were growing concerned with the integrity of the foundation in their sunroom.  The floor and wall were starting to separate and pull away from each other and they knew it was only going to get worse over time.  The homeowners had used ITG before on other projects and knew we could handle the job, so they gave us a call.  

     

    We sent Systems Design Specialist, Steve Rehrer, out to investigate the problem for them.  After carefully looking over the foundation from the inside and outside, Steve determined that 4 slab piers was the solution to this settlement issue.  Steve drew up the job details and got them over to the production department.  With job orders in hand, ITG sent their piering crew out to start the project.  

     

    The Patented Slab Pier System is the best way to repair and secure your concrete floor slabs.  They are hydraulically driven through a heavy duty slab bracket to reach load bearing soil.  It is designed to potentially lift the slab and non load bearing walls that may have settled along with the slab.  This will stabilize and permanently protect the foundation against any further settlement.  The homeowners were more than thrilled to have their sunroom back to normal and able to be enjoyed for years to come.  

our service area

We serve the following areas

Our Locations:

ITG Basement Systems
315 Point Township Drive
Northumberland, PA 17857
1-570-884-7230